The event is part of the RTA’s commitment to hold Government Innovation Labs to discuss creative ideas contributing to a high-class working environment in Dubai.


The Roads and Transport Authority (RTA) has recently held a session for the Government Innovation Lab designated for the Licensing Agency at the Dubai Tram Depot, in Al Sufouh.

The event saw the participation of external entities and strategic partners such as the Dubai Police, National Traffic Safety Institute, drivers training and licensing service providers and a host of RTA’s employees.

The event is part of the RTA’s commitment to hold Government Innovation Labs to discuss creative ideas contributing to a high-class working environment in Dubai.

“Participants in the lab had come up with 145 ideas, 50 of which were developed, in addition to 19 initiatives for revamping drivers’ training and licensing services,” said Ahmed Bahrozyan, CEO of RTA’s Licensing Agency.

“The lab had focused on shaping the future of training, improving the safety level, and bringing happiness to customers. Attendees were divided into four teams, each tackling one of the four key topics: Procedures & Operations; Theoretical & Practical Training; Governance, Legislations & Partnership, and Training & Qualification of Instructors & Examiners,” he continued.

Bahrozyan commended the positive role of the lab in inspiring the parties concerned to thrash out smart, pioneering, effective and sustainable solutions and ideas that pave the way for introducing the best techniques of drivers’ training and licensing.

Situated at the Dubai Tram Depot in Al Sufouh, RTA’s innovation lab is the first of its kind government lab in Dubai. It comprises training halls fitted with sophisticated equipment, areas for holding brainstorming sessions, a gorgeous innovation club designed at the highest standards to nurture an inspiring innovative environment, a platform for presenting and debating ideas, and interactive display monitors enabling the sharing of visual contents between members. – Wam

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